Q. How old does your pet have to be for boarding?

A. We recommend that your pet is fully vaccinated prior to boarding. Typically the minimum age that they are fully vaccinated is 4 months. If you have a puppy or elderly dog with special needs please contact us to make arrangements.

Q. What are your vaccination requirements? What kind of proof do I need to provide?

A. Canines must be vaccinated against the distemper, parvovirus (commonly known as the 5 in 1 vaccine or 7 in 1 vaccine) within 1 year, the bordatella vaccine (kennel cough) within 6 months, and the rabies vaccine within 1 year for puppies and 3 years for adult dogs. Bordatella vaccine is to be given at least 14 days prior to boarding.
Felines must be vaccinated against feline leukemia, distemper, and rabies within 1 year.
Proof must be provided by a licensed Veterinarian.

Q. Does your facility require a flea and tick treatment?

A. Yes, each dog that stays with us is required to have a topical does of Frontline at check-in time. The cost for this treatment is $15 and lasts for 1 month. If your pet has already been treated within the last month please provide a receipt of purchase at check-in time.

Q. What if my pet becomes ill while boarding?

A. We have several Veterinarians on staff. If you pet becomes ill while boarding you will be contacted immediately if we can't reach your pet will be treated at your expense by one of our experienced Veterinarians.

Q. How often do you feed your guests? What do you feed? May I bring my own food?

A. We feed all our furry guests as per your instructions. If your pet is on a schedule let us know at check-in time so we can make sure to continue your schedule. Our canine guests receive Sensitive Stomach Science Diet dry food and our feline guests receive Iams Adult dry food. You make bring your own food if you desire.

Q. Can my pets stay together in the kennel?

A. Yes, pets from the same family and same species can share a kennel. There is no discount for pets staying in the same kennel.

Q. Do you offer group playtimes?

A. Yes, for additional fee your pet may get to know and play with other dogs! A one time group behavior assessment is required prior to doing this. (Individual playtime is included in the boarding cost.)

Q. Do I need reservations to board my pet? Do you require a deposit?

A. Yes, we do require a reservation to board your pet we recommend that you do this as far in advance as possible. We do require a deposit 1/2 at check-in time and the other 1/2 at pick up time.

Q. Can you administer medication?

A. Yes, we will administer any medication for a small fee. We can get all the specific information at check-in time.

Q. Can I bring my pets toys or bedding?

A. We don't recommend that you bring and toys or bedding. Our facility offers these things for your pet. If you feel that they would make your pets stay better please make sure that they are properly labeled. Some pets become distrcutive when boarding, if your pet destroys its bed or toy we will dispose of it.

Q. Can my pet catch an illness from being boarded?

A. Yes, We do take all necessary precautions so that your pet is protected while boarding but they do have the risk of contracting illnesses anytime they are in contact with other pets.

Q. What are your hours for drop off and pick up?

A. We are open 7 days a week! You can drop-off or pick-up your pet Monday-Friday 7am-8pm, Saturday 7am-6pm, and Sunday 7am-6pm. We recomend that you arrive not later than 30 minutes before closing so that your pet has time to adjust before going to bed.

Q. Where are you located?

A. 4730 N. 7th Ave, 3 blocks south of Camelback
Boarding, grooming, and daycare drop off and pick up is located north of Elm on the south side of the building.